WELCOME TO THE
TOOL ARENA
15+ manufacturers | 90+ sessions | 4 locations
At the SERVIEW TOOL MEETUP, the service management tool market steps into the ring for you. During the business speed dating session, you’ll meet leading providers of ITSM and beyond at 18 tables. In 45-minute sessions, you’ll experience the tools firsthand, compare solutions, and ask your questions.
November 5, 2026 Frankfurt
November 10, 2026 Leipzig
November 12, 2026 Hamburg
November 17, 2026 Munich
As a SERVIEW One member: Save €159 and participate for free.
SERVIEW One is the community for service management, ITSM, and ESM—offering discussion forums, events, knowledge, and networking opportunities for service professionals, CIOs, IT leaders, consultants, and technology partners.
During the booking process, you can choose to sign up for a SERVIEW One membership right away and then complete your registration at no cost.
A behind-the-scenes look before the big tool battle!
Would you like to know what to expect at SERVIEW TOOL MEETUP26 and whether the event is relevant to you and your choice of tools? Then secure your spot in our free preview webinar on September 8, 2026, from 11:00 a.m. to 12:00 p.m.
Sabine Beetz, Head of Sales at SERVIEW, and Boris Lorenz, Growth Manager at SERVIEW, will guide you through the webinar. Together, they’ll take you behind the scenes of the SERVIEW TOOL MEETUP26 and show you what makes this event format so special.
In just one hour, you’ll learn how the tool showdowns work, which vendors and solutions are going head-to-head, and why you can get such a direct comparison of leading tools for ITSM and Beyond in just one day.
Sabine Beetz and Boris Lorenz will give you a firsthand look at the concept, schedule, and unique features of SERVIEW TOOL MEETUP26. You'll learn how the tool showdowns work, which vendors will be there, and how you can make the most of the event to help you choose the right tools for your needs.
Of course, there will also be plenty of time for your specific questions. This will give you the chance to discuss what interests you directly with the SERVIEW team and find out how the TOOL MEETUP can benefit you and your organization.
Whether you're currently looking for a new solution, want to compare existing tools, or simply want to know which providers and trends are shaping the market, this preview webinar will give you the guidance you need to make your decision.
Welcome to the Battle – the TOOL MEETUP is entering its next round! At this spectacular event centered on knowledge and curiosity, collaboration and competition, challenges and collaboration, you’ll embark on a journey to find the perfect ITSM and beyond tool for your company. Are you ready?
Then experience the energy in its pure, unfiltered form!
At the TOOL MEETUP, you’ll be an active participant. What do you look for in the perfect tool? What questions do you absolutely want to ask? Familiarize yourself with the topic beforehand and identify the points you definitely want to address in person. That’s how you’ll get the most out of the event—because your preparation is key for the vendor speed dating session!
Meet the world’s leading ITSM tool vendors in person—directly, openly, and without any red tape. At the TOOL MEETUP, you’ll meet on equal footing. Because in the Tool Rumble, the same rules apply to everyone: same table size, same speaking time, and the same chances to win you over.
You decide which vendors will step into the ring. In each session, you move on to the next table, ask your questions, and see which tool makes the strongest impression. This creates a fair showdown where it’s not the loudest promise that counts, but the solution that truly meets your needs.
We are your guide in the tool jungle - we have been advising organizations and developing people for over 20 years. At the TOOL MEETUP, we are one thing above all: your experienced host. Our goal? To help you find the right ITSM and Beyond solution - not just technically, but also culturally. We remain neutral in the competition between providers, but accompany you personally from the initial overview to the final selection. Whether you already have favorites or are just starting out, we support you with expertise, foresight and independence. And we won't leave you on your own when it comes to implementation.
At the TOOL MEETUP, decision-makers with a technical eye for what really matters come together—and get exactly what websites can’t provide: genuine, face-to-face discussions about specific needs.
This event isn’t a trade show marathon; it’s the starting point for making an informed tool decision. You’ll evaluate solutions through direct conversation, gain valuable insights, and go home with clear favorites and new perspectives. And if you need support at the end:
SERVIEW is here to help—with experience, objectivity, and passion.
