For all questions about the SERVIEW TOOL MEETUP:

events@serview.de

+49 (0) 6172 17744-60
(Daily from 07.00 - 22.00 CET)

WELCOME TO THE
TOOL ARENA

15+ manufacturers | 90+ sessions | 4 locations

At the SERVIEW TOOL MEETUP, the service management tool market steps into the ring for you. During the tool speed dating session, you’ll meet leading providers of ITSM, ESM, ServiceOps, and intelligent service management at 18 tables. In 45-minute sessions, you’ll experience the tools firsthand, compare solutions, and ask your questions.

November 5, 2026 Frankfurt
November 10, 2026 Leipzig
November 12, 2026 Hamburg
November 17, 2026 Munich

Get your tickets now!

SERVIEW TOOL MEETUP26
Discover and choose ITSM tools!

Our Partners 2026

Free for SERVIEW One Members

As a SERVIEW One member: Save €69 and participate for free.

SERVIEW One is the community for service management, ITSM, and ESM—offering discussion forums, events, knowledge, and networking opportunities for service professionals, CIOs, IT leaders, consultants, and technology partners.

During the booking process, you can choose to sign up for a SERVIEW One membership right away and then complete your registration at no cost.

Learn more about SERVIEW One

Impressions

Unique in the world:
A melting pot of ITSM tools

Welcome to the Battle – the TOOL MEETUP is entering its next round! At this spectacular event centered on knowledge and curiosity, collaboration and competition, challenges and collaboration, you’ll embark on a journey to find the perfect ITSM and beyond tool for your company. Are you ready?

Then experience the energy in its pure, unfiltered form!

In the Spotlight:
In-depth discussion

At the TOOL MEETUP, you’ll be an active participant. What do you look for in the perfect tool? What questions do you absolutely want to ask? Familiarize yourself with the topic beforehand and identify the points you definitely want to address in person. That’s how you’ll get the most out of the event—because your preparation is key for the vendor speed dating session!

On Equal Footing:
You and the top manufacturers in the ring

Meet the world’s leading ITSM tool vendors in person—directly, openly, and without any red tape. At the TOOL MEETUP, you’ll meet on equal footing. Because in the Tool Rumble, the same rules apply to everyone: same table size, same speaking time, and the same chances to win you over.

You decide which vendors will step into the ring. In each session, you move on to the next table, ask your questions, and see which tool makes the strongest impression. This creates a fair showdown where it’s not the loudest promise that counts, but the solution that truly meets your needs.

Powerful Statistics

Manufacturer 15+ A Direct Comparison of Leading Tool Providers View manufacturers

Sessions 90+ Intensive sessions with live demos and discussions View the schedule

Locations 4 Four cities, one circuit, and a unique format View locations

The app for the
SERVIEW TOOL MEETUP

Comprehensive event overview: Interactive access to event locations, speakers and programs, including detailed sponsor information and hall plans.
Personalized planning: Built-in calendar for organizing trainings and lectures, optimized for an individual event experience.
Real-time updates: Direct push notifications for the latest news, highlights and reminders so you never miss an important event.

About SERVIEW

We are your guide in the tool jungle - we have been advising organizations and developing people for over 20 years. At the TOOL MEETUP, we are one thing above all: your experienced host. Our goal? To help you find the right ITSM and Beyond solution - not just technically, but also culturally. We remain neutral in the competition between providers, but accompany you personally from the initial overview to the final selection. Whether you already have favorites or are just starting out, we support you with expertise, foresight and independence. And we won't leave you on your own when it comes to implementation.

More about SERVIEW

Yes, you've come to the right place!

At the TOOL MEETUP, decision-makers with a technical eye for what really matters come together—and get exactly what websites can’t provide: genuine, face-to-face discussions about specific needs.
This event isn’t a trade show marathon; it’s the starting point for making an informed tool decision. You’ll evaluate solutions through direct conversation, gain valuable insights, and go home with clear favorites and new perspectives. And if you need support at the end:
SERVIEW is here to help—with experience, objectivity, and passion.

Secure your ticket!

For all questions about the SERVIEW TOOL MEETUP:

events@serview.de

+49 (0) 6172 17744-60
(Daily from 07.00 - 22.00 CET)

SERVIEW TOOL MEETUP26
Discover and choose ITSM tools!

Our Partners 2026

Free for SERVIEW One Members

Impressions

Unique in the world:
A melting pot of ITSM tools

In the Spotlight:
In-depth discussion

On Equal Footing:
You and the top manufacturers in the ring

Powerful Statistics

TOOL MEETUP by the Numbers

The app for the
SERVIEW TOOL MEETUP

About SERVIEW

Yes, you've come to the right place!

About

Tickets

Exhibitor

Contact us

Organizer:

For all questions about the SERVIEW TOOL MEETUP:

events@serview.de

+49 (0) 6172 17744-60 (Daily from 07.00 - 22.00 CET)

SERVIEW TOOL MEETUP26 Discover and choose ITSM tools!

Our Partners 2026

Free for SERVIEW One Members

Impressions

Unique in the world: A melting pot of ITSM tools

In the Spotlight: In-depth discussion

On Equal Footing:You and the top manufacturers in the ring

Powerful Statistics

The app for the SERVIEW TOOL MEETUP

About SERVIEW

Yes, you've come to the right place!

About

Tickets

Exhibitor

Contact us

Organizer:

+49 (0) 6172 17744-60
(Daily from 07.00 - 22.00 CET)

SERVIEW TOOL MEETUP26
Discover and choose ITSM tools!

Unique in the world:
A melting pot of ITSM tools

In the Spotlight:
In-depth discussion

On Equal Footing:
You and the top manufacturers in the ring

The app for the
SERVIEW TOOL MEETUP